Contact Us
Get in Touch with Our Team
We love hearing from our customers. Whether you need assistance tracking an order, have a question about a product, or just want to share your thoughts on your recent purchase, the Thymes Shop team is here for you.
Contact Details
Customer Service Email:
info@thymesshops.com
(We aim to respond to all email inquiries within one business day.)
Customer Service Phone:
+1 (213) 626-2153
Please note: Due to high call volume, email is the fastest way to reach our support staff, but we are happy to assist you by phone during operating hours.
Hours of Operation:
Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)
Closed on U.S. Federal Holidays.
Mailing Address & Business Location
For all returns, correspondence, and business inquiries, our physical address is:
Thymes Shop
841 Ross Cemetery road
Winfield, TN 37892
United States
(Please note this is our business headquarters and fulfillment center. While you are welcome to send mail here, it is not a retail storefront open for public shopping.)